Accessibility
We aim to create an inclusive environment where everyone feels welcome
Our Commitment
Arts by the Sea is committed to removing barriers to access and creating an inclusive festival for everyone. We work to ensure all visitors can enjoy the festival safely and comfortably.
The festival is part-funded and delivered by Bournemouth, Christchurch and Poole (BCP) Council and adheres to its Equality and Diversity Policy.
Physical Access
Level Access Routes
Most venues offer level access, making them easily accessible for wheelchair users and those with mobility needs.
- Town Square: Fully level access from all directions
- Lower Gardens: Level access throughout main areas
- Pier Approach: Completely level seafront path
- Beale Place: Slight incline but wheelchair accessible
- Access from Westover Road: Some slopes and stairs - alternative routes available
Venue-Specific Information:
Wheelchair Access
All main venues are wheelchair accessible with dedicated viewing areas.
- Accessible viewing areas at all major performance spaces
- Spaces marked and reserved for wheelchair users and companions
- Festival stewards available to assist
- Accessible routes shown on festival map
- Level connections between most venues
Lifts & Elevators
Lift access available at the Pavilion for upper levels.
- Pavilion lift: Right-hand side of building
- Suitable for standard wheelchairs
- Large electric wheelchairs may not fit - please contact us in advance
- Staff assistance available
Assistance Dogs
Assistance dogs are welcome at all festival venues.
- Assistance dogs welcome throughout the festival
- Water bowls available at information points
- Shaded areas available for rest
- Please ask stewards if you need assistance
Seating & Rest Areas
Seating available at most venues and throughout the site.
- Benches throughout Lower Gardens
- Seating at Bandstand Field
- Seafront benches along promenade
- Accessible seating in viewing areas
- Pavilion building has indoor seating
Accessible Facilities
Accessible Toilets
Accessible toilet facilities throughout the festival site.
- Accessible toilets at all major venues
- Clearly marked on festival map
- RADAR key access at some locations
- Baby changing facilities in accessible toilets
Changing Places Facilities
Fully equipped Changing Places toilets for visitors with profound disabilities.
- Pavilion building: Ground floor Changing Places
- Pier area: Changing Places facility near pier entrance
- Facilities include: hoist, adult-sized changing bench, space for carers
- Please contact us if you need specific information about equipment
Sensory Information
Quiet Space
A calm space for anyone who needs a break from the busy festival environment.
- Location: Inside Pavilion Dance building
- Open all festival hours
- Staffed and monitored
- Low lighting and minimal noise
- Seating and comfortable environment
- No booking required - drop in as needed
Sensory Information
Be aware that some performances involve loud sounds, bright lights, or crowds.
- Music performances: Amplified sound, may be very loud
- Evening light installations: Bright, colorful lights (no strobes)
- Busy periods: Saturday afternoon typically busiest
- Quieter areas: Beale Place, Community Zone generally calmer
- Recommend ear defenders for those sensitive to noise
Communication & Navigation
BSL Interpretation
British Sign Language interpretation for select performances.
- BSL interpretation available for some performances
- Check individual event listings for BSL availability
- Advance notice appreciated for specific needs
- Contact: leigh.hayler@bcpcouncil.gov.uk
Wayfinding & Navigation
Clear signage and support to help you navigate the festival.
- Large numbered flags mark performance areas
- Festival map shows all accessible routes
- Information points with trained staff
- Festival stewards throughout the site
- Pictorial signage for universal understanding
Accessible Resources
Festival information available in accessible formats.
- Easy Read Brochure: Simplified programme with visuals
- Large Print Programme: Available at information points
- Detailed Accessibility Guide: Downloadable PDF
- Website: Screen reader compatible
- Request alternative formats: Contact us in advance
Accessible Resources
We provide festival information in multiple accessible formats:
Detailed Accessibility Guide
Comprehensive information about all accessibility features.
Download (PDF)Get in Touch
For specific accessibility questions or to discuss your individual needs
For specific accessibility questions or to discuss individual needs, please contact our Accessibility Coordinator in advance of the festival.
Additional Support
Personal Assistants / Carers
Personal assistants and carers are welcome to accompany visitors who need support. They can access all areas of the festival.
Festival Stewards
Trained festival stewards are available throughout the site to provide assistance and answer questions. Look for staff in bright vests.
First Aid
First aid points are staffed by trained personnel. Medical support is available throughout festival hours.
Help Us Improve
We're committed to continuously improving accessibility at Arts by the Sea. If you encounter any barriers or have suggestions, please let us know. Your feedback helps us make the festival more inclusive for everyone.